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- Hands on training for Enhanced Substitution Module (ESM), POET, FSM
- One to six instructor to student ratio
- CDM decision support tool
training
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The commercial training department provides knowledge-based
training and support to clients that use Metron
Aviation software products. Currently, the training
department offers introductory classes for new ESM
and POET clients, and advanced or refresher classes
for FSM clients that want additional training. To
date, Metron Aviation has trained over 48 users
from 11 different airlines both on and off-site.
Clients have benefited from the small class size
and hands-on training, while Metron Aviation has
benefited from building a strong professional reputation
and increasing the client’s confidence in
using the products. The training department is planning
to expand the number and type of classes it offers
based on user feedback and evolving software products
and procedures. Future classes include advanced
training for POET, post analysis training for FSM,
and introductory training for Real-Time FSA and
various CDM tools.
Metron Aviation offers a state-of-the-art training
with instructors skilled in the TFM domain. The
classroom environment is interactive and students
benefit from the hands-on exercises, question and
answer period, and evaluation of instructor performance
and training material. To maintain the quality of
this environment, no more than 6 students are assigned
per instructor. The equipment used in the training
includes high-resolution monitors, and Pentium III
1.13 gigahertz machines. Included in the cost of
training is a user manual and copy of all presentations.
Metron Aviation currently markets commercial training
classes through brochures, conferences, its company
web site, and referrals.
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